Return Goods Authorization:
Any products to be returned to Heritage Pewter must have a Return Authorization (RA#) number AND order number issued by Heritage Pewter.
This number MUST be visible on the outside of package returned, or package will be refused.
Any products returned to Heritage Pewter will be subject to a 15% re-stocking fee.
All returns need to be sent prepaid; Heritage Pewter will not accept C.O.D. returns. Return claims must be made within 10 days of receipt. Heritage Pewter will not be responsible for unauthorized returns.
PLEASE NOTE: Any non-defective product returned for refund will be assessed the original shipping charges incurred by Pewter.com.